Calls you can't answer
You are with a customer, on a job, or driving. The phone rings out. The caller does not leave a message. They call the next business on Google.
1BIG · Orlando · for service businesses
Customers reach out while you are busy doing the work. The business that answers first usually wins. 1BIG sets up AI and lead systems that reply fast, follow up, and keep every inquiry in one place.
Where customers slip away
You are good at the work. That is why you are busy. The gap is the first few minutes after someone reaches out.
You are with a customer, on a job, or driving. The phone rings out. The caller does not leave a message. They call the next business on Google.
Someone fills out your website form or sends a message after hours. It lands in an inbox nobody is watching. By the time you see it, they chose someone else.
You sent the quote. Then the week got busy and nobody followed up. The customer did not say no. They just never heard from you again.
What we do
The first call is about finding the one that fits you. If none of them fit, I will say so.
Missed-call text-back, lead intake that collects the basics, and follow-up that does not depend on your memory. A person stays in control.
Sending setup, a real prospect list, and written sequences, with replies handled. Best for businesses that sell to other businesses, property managers, or builders.
Google profile, citations, reviews, and on-page work so nearby customers can find you. No ranking promises, only deliverables you can check.
One owner-level look at how work comes in, where it slips, and what to fix first. Ends with a written plan you can use with or without me.
You pay for qualified calls instead of a retainer, with a controlled pilot first. Ad spend and call quality are agreed in writing.
A short sales video, a page, a booking calendar, and follow-up, built around one offer. Scope depends on the offer and the assets you have.
Prices for each are in the pricing page.
Start here
The prices are on the page before the call, so the call can be about whether it fits.
Website plus inbox
No setup fee
A managed website with a lead inbox and missed-call text-back setup, for businesses that want one place for everything.
This is the current SiteOS price. Metered texting and third-party costs are handled as stated in your agreement.
AI starter
+ $97 / month
For businesses that already have a website. When you miss a call, the caller gets one text from your company asking what they need. Replies reach you, and you answer from your phone.
Texts include STOP language. Carrier registration for business texting is part of setup and can add days.
How it works
I handle the build. You handle customers, quotes, and the real conversations.
We talk about how customers reach you and where they slip. You talk with me directly, and nobody hands you off.
If I can help, I say what I would do and what it costs. If I cannot, I say that and point you elsewhere.
Scope, price, how you pay, and the date it will be working. Nothing starts before that.
You see it work with a test lead. Then we look at real numbers together, not guesses.
What it looks like
This shows how one missed call could move through the system. The name, the messages, and the steps are made up to show the idea.
There are no client results to show yet. I will not invent any. When real clients exist, this section will show what we measured, and it will use a client's name or words only with their permission.
What we will measure and show:
Pricing, in plain view
These are starting prices. Each service has more than one level, listed on the pricing page. Nothing is billed from this page.
Website, lead inbox, text-back setup.
Market range: Similar contractor site and text-back plans list at about $297 a month.Missed-call text-back to start. An AI voice receptionist when you need calls answered and booked.
Market range: Standalone text-back tools list at about $49 to $99 a month.30-day pilot to test it. Per-meeting and monthly options after.
Market range: Per held meeting, agencies list about $100 to $450.Audit first. Monthly work after, with a three-month minimum.
Market range: Monthly local SEO most often lists between $500 and $1,500.Free fit call. Written plan if you want one.
Market range: Fixed AI plans for small firms list about $1,500 to $8,000.Pilot first. Terms agreed in writing.
Scoped around your offer.
I am not taking payments through this site yet. If we agree to work together, we agree on scope, price, and how you pay in writing first. See every level on the pricing page.
Who you would talk to
I run 1BIG here in Orlando. I build AI and lead systems. When you book a call, it is with me.
We can meet at my office in Orlando, or on Zoom. I will ask how customers reach you today and where they slip away. Then I will tell you honestly if I can help.
Questions before the call
It helps you keep the ones you already have. A fast reply and a follow-up stop customers from slipping away. It cannot create demand by itself, and 1BIG does not guarantee leads, rankings, calls, or revenue.
Business texting has rules, and they apply to every business. The setup uses consent-aware wording, a way to stop (reply STOP), and a registered number. Rules can differ by situation, so if you are unsure, ask your own attorney.
No. The text-back starter works with the website you already have. SiteOS is the option if you want the website and the inbox together.
Businesses that sell to other businesses, property managers, builders, or similar buyers. I do not recommend cold email to homeowners. On the call I will tell you if it fits you.
No. Nobody honest can. Local SEO is priced as work you can check: your profile, citations, reviews, and pages. Early movement often takes 60 to 90 days.
Zoom is one option. We can also do a phone call, or meet at my office in Orlando.
Because I would rather you know if it fits before spending anything. It is 15 minutes. There is no payment to book.
Fifteen minutes
We look at how customers reach you today. No pitch deck. No pressure.
Book a 15-minute fit callIf you share a mobile number when you book, you can choose whether to get text reminders. Reply STOP to opt out. Message and data rates may apply. See the Messaging terms.